Review of Administrative Process

Press Information Bureau
Government of India
Ministry of Personnel, Public Grievances & Pensions

31-July-2014 13:11 IST

 

Instructions have been recently issued to all the Ministries/Departments stressing the need to ensure improved work culture and work environment in Government offices suggesting various course of actions. This includes amongst others (a) effective and timely resolution of public grievances; (b) identifications and repeal of rules or processes and archaic Acts; and (c) to encourage use of Information and Communication Technology (ICT) in submission of information.

The 2nd Administrative Reforms Commission (ARC) had made certain recommendations regarding re-defining the Collectors’ role, as many schemes/programmes are being executed through the Collectors. The recommendations of 2nd ARC have been sent to all the State/Union Territory Governments.

As a part of the institutional mechanism, a Committee has been set up under the chairpersonship of Chief Secretary/Administrator to review and monitor the implementation of reforms. Further, in order to sensitize officers of All India Services about the recommendations of 2nd ARC on the issues like ‘Citizen Centricity’, ‘Equity’, ‘Ethics’, ‘Primacy of Law’ and ‘Accountability’, the Central Training Institutes have been asked to conduct training programmes at the induction and mid-service level.

This was stated by Dr. Jitendra Singh, MOS(PPG&P) in a written reply to a question by Shri Husain Dalwai in Rajya Sabha today.