P
R E S E N T
Administration
Side
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Union
Side
S/Sri
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Sri
A.K. Nayak, SSPOs,
BBSR
Dn.
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1.
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Purna
Chandra Dash, SPM Balakati SO
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President
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Sri
G.P. Kar, ASPOs
(Hqrs)
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2.
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B.
Samal, Postmaster,
Ashok Nagar MDG
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Dvnl.
Secy.
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3.
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Dipti
Ranjan Mohanty, PA, BBSR GPO
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Asst.
Secy.
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Item
No.
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O
l d i
t e m s
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1-2/
11
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This
has a reference to S B Order No. 02 / 2011 communicated vide Directorate’s
letter No. No.113-07/2008-SB,
dated 08.02.2011 clarifying S B Order No. 25 / 2010 for settlement of
deceased claim cases where in it has been told that the value of stamps on Affidavit
differs from State to State as it comes under the State Stamp Act and Circles
can circulate the value of stamps as per their State Stamp Act.
Thus,
it is requested to obtain the value of Stamp paper that will be
used for obtaining Affidavit, Letter of Indemnity and Disclaimer certificate
of Affidavit for settlement of deceased claim cases and circulate to all
concerned for information and necessary action.
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Reply
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As
ascertained, Odisha Stamp Amendment Act will be published soon. On its
publication it will be procured and relevant rulings will be circulated to
all concerned. One Stamp Amendment Act has been purchased from the local
market for examination.
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04-2/11
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Revision
of MDW of Bhubaneswar G.P.O.
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Reply
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MDW
of BBSR GPO was examined at this office and returned to Sr P.M. for
redrafting the same keeping in view performance done in computerized
environment. The same is received shortly and is under examination.
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01-5/12
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Change
of officials working in SB branch for more than the prescribed period as
enjoined in POSB manual, Vol-1 – case of APM (Certificate), Bhubaneswar GPO.
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Reply
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Discussed
and closed. (I/C)
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01-07/
12
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Change
of working hours of Sahidnagar MDG and installation of Closed Circuit Camera
in the basement where the mail branch is functioning without any supervisor:
The
Mail, Sorting and Delivery branch are being operated in the basement of the P
O building and the Postmaster sits in the ground floor. Thus, direct
supervision of these branches personally by the Postmaster is being
prevented. When the Postmaster comes to the basement for supervision, the
counter transactions are being affected compelling the customers to wait and
inviting resentments. Installation of C C Camera can help the Postmaster in
correctly supervising the Mail branch. Secondly, since the 1st mail
is being received daily through MMS at 6.50 AM, the bags are remained
unopened till 9 AM. Thus, the working hours of this office requires to be
changed so that cutting of bags, facing/stamping/sorting of articles
and data
feeding in postman module etc. will be finished in time and the beat out can
be ensured rightly at 10.30 hours.
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Reply
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This
is under examination.
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02-08/12
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Immediate
dequaterisation of Acharyavihar S O with complete civil and electrical works:
It
has come to the notice of this union that the post attached quarters of
Acharyavihar NDT SO is completely uninhabitable with soaked walls and floors,
damaged windows and doors, dangerous electrical wiring and unsuitable
fixtures / fittings. In addition, the post office itself is functioning in a
single room without any additional space for the GDS to sit and there is no
stock /store room for the PO also. The inside view of the PO through
sub-standard networking for computerization with no server rack surrounded by
damaged table and rack and without any visitors’ chair and the outer look
with damaged roof of the public place and faded sign board certainly put
several questions
on the look and feel good concept of the Department.
As
such, it is requested for immediate dequaterisation of Acharyavihar NDT SO
with complete civil/electrical works including supply of suitable furniture.
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Reply
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Repairing
work has since been completed. (I/C)
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05-08/12
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Provision
of one more ladies toilet at ground floor of BBSR GPO and ensuring regular
supply of water.
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Reply
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A.E.E,
Civil Sub Division, Bhubaneswar has been requested to make provision for one
more lady’s toilet in the ground floor of G.P.O (I/C)
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01-09
/ 12
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Grant
of admissible TA / DA to P As appointed after taking in-house training.
As
brought to the notice of this union, the officials who have been appointed as
P A with 15 days local in house training are being deprived of getting
admissible TA / DA when deputed to PTC for formal induction training in spite
of the fact that their Service Books are already opened and usual pay and
allowances are drawn and disbursed to them for the entire training period.
It
is requested to pass all such pending T A bills.
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Reply
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As
per clarification received from C.O. TA/DA to PAs appointed after taking in
house training is not
admissible.
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02-09/12
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Grant
of MACP with retrospective effect to officials earlier deprived due to
average APAR and subsequently granted.
It
has come to the notice of this union that the officials earlier deprived of
getting MACP due to below bench mark, though granted subsequently, yet not
from the date of their eligibility but from a date the APARs were reviewed to
be “Good”. As far as our knowledge goes, there was no clear mention regarding
date of effect of such cases in the recommendations of 6th CPC.
The cases of Sri Jashobant Baliarsingh, PA, Ashok Nagar MDG and Sri Surendra
Nath Das, OA, PSD, Bhubaneswar (Retired) may be taken as example. Though the
above officials were entitled for MACP w.e.f. 01.09.2008, they were granted
w.e.f. 01.04.2010 after review of the APAR by the Screening Committee.
Thus,
it is requested to observe fundamental principles of natural justice and
grant MPCP to such officials from the date of their eligibility interpreting
the rules in favour of the officials in absence of any specific
instruction.
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Reply
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The
cases will be settled on merit. (I/C).
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03-09/12
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Regularization
of electricity of Banamalipur
SO.
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Reply
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Settled. (I/C)
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01-10/12
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Empanelment
of GDS to work on daily wage basis against vacancies of Postman/MTS.
Due
to acute shortage of delivery staff and MTS in Post Offices, the
SPMs/Postmasters are facing a lot of trouble to manage such works. The
sub-divisional heads also fails to direct properly to manage the vacant beats
etc. as a result of which the SPMs/Postmasters are managing such works at
their own risk. As such, it is requested to prepare a panel of willing GDS
who can be utilized against departmental vacancies at the time of need.
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Reply
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List
of willing GDS officers has been sent to sub-divisional heads for making
arrangement against the vacant Postmen/MTS posts on D/W basis observing all
usual formalities. (I/C)
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03-10/12
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Grant
of Cash Handling allowance and Special Pay for handling /custody of cash by
SPMs.
It
has come to the notice of this union that some representations from the
Treasure / ATRs of Bhubaneswar GPO are pending at Divisional Office for
disposal with respect to grant of Cash handling allowance at the enhanced
rates.
Similarly
instances have come to the notice of this union that SPMs of single / double
handed post offices responsible for handling / custody of cash are not being
paid special pay as admissible in Bhubaneswar Division.
As
such, it is requested to examine all such cases and grant the admissible
allowance to all eligible officials.
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Reply
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Treasurer
and all ATRs of BBSR GPO are not eligible for any enhanced rate of treasury
allowance. However, cases of SPMs of single & double handed SOs are under
examination..
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01-01/13
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Special
care to Single/Double-handed Town Delivery Post Offices:
As
it is aware, the SPMs of all single / double-handed town delivery post
offices in Bhubaneswar Division are suffering like anything. While the SPM is
over burdened with counterworks in one node starting from sale of
stamps/stationeries to Sanchya Post / MPCM works, efficient supervision of the
delivery works is often neglected. Offices like R R L, KIIT, Macheswar Rly.
Colony etc. which are surrounded with bigger educational institutions and
Central Govt. establishments are receiving heavy mails regularly both
ordinary and accountable and the SPM working single-handedly is becoming
helpless to work both ways. To clear the mails, the SPMs are often depending
upon the receiving authorities which leaded recently to create an unfortunate
incident in Mancheswar Rly. Colony S O.
As
such, the union would like to suggest for immediate review of the position of
receipt and disposal of mails by such post offices taking remedial measures
for effective delivery attaching LRPAs and posting full delivery staff.
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Reply
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LRPAs
have been attached to needy Single handed delivery offices keeping in view of
workload such as Dumduma Housing Board Colony SO, KIIT SO, Sailashree vihar
SO & RRL SO. ( I/C)
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2-01/13
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Provision
of security arrangement for conveyance of cash to / from Bank /SOs by
Nimapara MDG.
To
meet the requirement of cash rural S Os like Astarang and Kakatpur etc were
earlier supplied with DD/Banker’s Cheque. But presently, the offices are
being supplied cash from Nimapara MDG for which the later is collecting laks
of rupees without any security arrangement from the SBI, Nimapara situated at
a distance of 1.5 KMs away. Similarly, the only cash overseer of Nimapara MDG
is conveying cash to / from SBI, Nimapara / Nimapara MDG / nearby SOs &
BOs beyond his limit without proper security arrangement. In view of the
present broad-day robberies, conveyance of heavy cash without proper security
arrangement may invite any unfortunate incident.
As
such, the union requests for immediate provision of security arrangement for
conveyance of cash in Nimapara area. The burden on Nimapara MDG may be
considered to be reduced through supply of cash / DD / Banker’s cheque
directly by Bhubaneswar GPO to the rural S Os.
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Reply
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This
is under examination.
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3-01/13
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Immediate Dequarterisation of
Mancheswar Rly. Colony S O and shifting to a suitable accommodation :
Though
this union has already been assured for dequarterization of the present P O
building and shifting to a suitable accommodation for functioning of
Mancheswar Rly. Colony S O, the case is being highly delayed offering
financial sufferings to the SPMs.
As
such, it is requested once again to take immediate action for early
dequarterization of the P O and retuned of deducted HRA to the incumbents. Further
to solve the space problem, it should be shifted to a suitable accommodation
immediately.
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Reply
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Railway
authority has been requested for an alternative suitable accommodation for
MRC SO. The ASPOs I/C, Bhubaneswar North Sub-Division is monitoring the case
and regular correspondence is being made from this office with Railway
authorities.PRI(P)-II will please coordinate.
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4-01/13
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Immediate
shifting of Gop S O to a suitable accommodation :
Though
we are continuously pursuing for immediate shifting of Gop S O which is
functioning since long without adequate provision of basic amenities, the
case is being delayed. During previous discussion, it was assured to call for
a report from the concerned Sub Divisional head and to take a decision.
Thus,
it is requested once again to expedite the issue and shift Gop S O to a
suitable accommodation
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Reply
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The
Present SO
located in a prime place and there is no need of shifting at present. The
house owner has been requested to make provision of basic amenities
immediately for use by the staff. The IPOs, Nimapara Sub-Division reported
that the house owner has made provision of lavatory inside the PO premises
for use by the PO staff. (I/C)
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6-01/13
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Revision
of Minimum and Maximum authorized Cash Balance of SOs/MDGs:
It
is admitted that the authorized minimum and maximum cash balance of maximum
numbers of SOs/MDGs in Bhubaneswar is too minimum to meet the day to day cash
requirements as result of which such offices are being compelled to keep
heavy cash beyond the authorized balances. It is surprising that in most of
the offices, the maximum authorized cash balance is about Rs.10000/- to
Rs.15000/- which is quite insufficient to encash a savings certificate of
Rs.10000/- denomination. The only cash van is not also attending timely and
regularly as a result of which SPMs/Postmasters are being humiliated by the
members of public for shortage of cash. Similarly,
there are dissimilarities in fixing the maximum authorized cash balance
amongst the offices. While the maximum authorized cash balances of heavy
offices like Sahidnagar MDG, Ashokanagr MDG have been restricted to 75000/-
and Rs.80000/- respectively where there are separate treasury branches with
proper security arrangements, the same for lower grade offices like
Bhoinagar having less transactions and no separate treasury has been
revised to Rs.150000/-
As
such, the union requests for examining the requirement of cash of all offices
afresh and revise the maximum authorized cash balance to meet the day to day
requirements smoothly
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Reply
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Minimum
and Maximum authorized Cash Balance of all BOs has been revised and that of
SOs/MDGs is under examination.
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New
Items
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01-06/13
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Supply
of Good quality MPCM sticker to Post Offices:
This
has a kind reference to this union’s letter no-UN/BN-AIPEU/Gr-C/07-04/
Thus,
this union requests the Divisional administration kindly to ask the supplier
to withdraw these poor quality stickers and supply standard quality stickers
eliminating the above problems so that prompt and proper service can be
ensured to the members of public.
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Reply
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The
matter will be referred to CO and Supdt. PSD for necessary action..
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02-06/13
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Registration
of nominations in respect of POSB schemes at Mukhya Dak Ghars.
This
has a kind Reference to para 8 of Annexure-I under Rule-199(1) of Post Office
Savings Bank Manual, Vol.1(Page-288, Third edision by Kawal Jit Singh) on the
above subject which states that registration of nomination in respect of POSB
schemes will now be done at MDGs (with effect from 01.06.2013). Accordingly,
the MDGs had been performing the activity in Sanchaya Post under all
POSB Schemes.
But
now under upgraded Sanchay Post, Version 7.0 registration of nomination under
S B and TD has been blocked for MDGs which contradicts the above POSB ruling.
As a result, MDGs have to depend on respective HOs for the purpose. As
experienced, this activity is not also being regularized in Bhubaneswar GPO
and till date a large number of accounts ( SB & TD ) opened by the MDGs
in Bhubaneswar Division for last few months are pending for
nomination registration. This may invite legal complicacies in case of death
claims in future.
As
such, it is requested to take appropriate steps in modifying the Sanchay Post
Version 7.0 to suit the MDGs in accordance with the instructions contained in
above S B ruling for registration of nomination. In this regard, this union’s
letter No. UN/ BN – AIPEU /Gr.-C / 04-04 /
2013, dated 17th April,
2013 may kindly be referred to.
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Reply
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The
case will be referred to CO.
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03-06/13
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Problems
in acceptance of 2nd and Subsequent premia before
acceptance of the policy:
This
has a reference to the C O letter No. D – 939 (406-Corr)
/ R – OR – EA – 442719, dated 12.03.2013 circulated vide Divisional Office
letter No. PLI / Rlg / 2010-11, dated 03.04.2013 with instructions not to
accept 2nd and subsequent premia at
PO counter / by BPM unless the policy is accepted by Divisional Heads. But as
it is experienced, the acceptance letter, Premium Receipt Book and Policy
Bond are not received by the insurant in most of the cases before the due
date for the 2nd premium. Instances are there when policies are seen to be
lapsed due to non-issuance of PRBs, Bonds etc in favour of the insurants in
time enabling them to deposit the 2nd / subsequent premia. In such
cases, when the insurants attend the Post Office for depositing the 2nd /
subsequent premia, avoidances to accept the same will put both the insurants
and Post Office into an embarrassing situation since late acceptance will
lead to payment of default fine by the insurants for no fault of their own
which may invite legal complicacies and ineffective relationship in between
the customers and the Department and thereby may discourage the public to go
for subsequent policies.
Secondly,
the present instruction of the Circle Office will be found contradictory if
read with Rule 28 of POIF Rules ( corrected up to 01.01.2007 and now
displayed in India Post Website) which states, inter alia that if the premium
is to be paid in cash the insured person must pay the amount at the Post
Office selected by him either on the first day or before the last working day
of the month for which the premium is due and obtain the Postmaster’s receipt
for it in his premium receipt book. But the ruling is silent about the
procedure to be adopted in the absence of PRB which has now been circulated
vide C O letter under reference.
Thirdly,
targets have now been fixed for procurement of PLI / RPLI proposals and
BPMs/SPMs/Postmasters are being pressurized to collect maximum proposals.
Such staff members working at the grass root level are also collecting
proposals mobilizing the general public with commitment to provide proper
after sales service. While the DOs(PLI) / FOs(PLI) have the liberty to move
from the proposer to their Immediate Superior / DDO and Medical Officer,
there are some constraints for such activities in case of SPMs/Postmasters
having defined and fixed duty hours within the four walls of the office.
Thus, there may be some errors / omissions during collection of proposals by
such grass root level officials which need extra / additional care for
expediting issuance of acceptance letter etc. within the time norms set by
Citizen Charter. But denying the insurants for acceptance of 2nd /
subsequent premia for no fault of their own will certainly carry a wrong and
negative message to the members of public preventing smooth collection of
proposals in future.
Under
the circumstances, it is requested to kindly consider the following
suggestions and take necessary steps in appraising the appropriate
authorities to make suitable amendments in POIF Rules for benefit of both the
Department and insurants.
a. No
default fine needs to be collected from the insurants from 2nd deposit
onwards till current payment if the acceptance letter, Premium Receipt Book
and Policy Bond are issued after the due date of depositing the 2nd /
subsequent premia due to fault of the Department.
b. In
such cases, the policies should not be lapsed if 2nd /
subsequent premium is paid even after 6 months for delayed receipt of
acceptance letter, Premium Receipt Book and Policy Bond. The restricted
period of 6 months may be considered to be revised / extended conveniently.
c. Soon
after the receipt of the proposal from the field units, at least the
acceptance letter may be issued by next post with instruction to the insurant
to produce in Post Office counter for depositing 2nd /
subsequent premia without PRB. Or else, the proposal may be rejected within a
reasonable time with intimation to the insurant and refunding the initial
advance deposit.
In
this regard, this union’s letter No. UN/ BN – AIPEU /Gr.-C / 03-04 / 2013,
dated 17th April,
2013 may kindly be referred to.
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Reply
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The
case will be referred to CO. for further instruction in the matter.
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04-06/13
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Revision
of norms for delivering different services assured to the members of public
in the Citizen Charter
It
is witnessed that the delivery norms of some services guaranteed to the
members of public under Citizen Charter of India Post
vary with the norms displayed in the Citizen Charter boards supplied to
different post offices in Bhubaneswar Division inviting unnecessary arguments
in between the Counter P A and the Customers. Some variations are illustrated
below for reference.
Thus,
it is requested to arrange for immediate correction
of all the display boards containing Citizen Charter to maintain a healthy
atmosphere in Post Offices.
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Reply
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This
will be circulated to all Project Arrow Post Offices for making correction in
the Citizen Charter Board.
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The
next monthly meeting with the Union will be held on 18.07.2013 Agenda,
if any, for discussion, may be submitted
by 10.07.2013 No separate letter will be issued for submitting agenda and
agenda received after 10.07.2013 will not be entertained.
No.B.9-1/Ch.IV,
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Copy
for information and necessary action to:
1. The
Secretary, AIPEU, Gr.C, Bhubaneswar Dvnl Branch & Postmaster Ashoknagar
MDG.
2. The
Sr Postmaster, Bhubaneswar G.P.O., Bhubaneswar – 751001.
3. The
A.S.P.Os. (Hqrs)/ASPOs (OD), O/o SSPOs, Bhubaneswar Division,
Bhubaneswar-751009.They will please ensure submission of conclusive reply of
the items i.r.t of the branches under their control well in advance of the
commencement of the next union meeting for information of the SSPOs..
4. The
A.S.P.Os. I/C, Bhubaneswar North Sub-Dn, At-Bhubaneswar G.P.O.
5. The
Inspector, Posts, Bhubaneswar South Sub-Dn, BBSR/, Nimapara Sub-Dn,
Nimapara-752106.
7. All
Branches of Divisional Office, Bhubaneswar. They are requested to submit
compliance report on all items within a week.
Sr. Supdt. of Post
Offices
Bhubaneswar Division
Bhubaneswar-751009
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