The fifth edition of ‘Today’s Traveller’ award function to recognize and honour outstanding performers in the corporate, travel & tourism sector was held on 23rd August 2011 at Hotel Taj Palace, New Delhi.
The awards were presented by Mr. Subodh Kant Sahai, Hon’ble Minister for Tourism.
Department of Posts has won the ‘Today’s Traveller Award’ for Best Customer Service Organization for the year 2011. Shri Alok Sharma, General Manager, Department of Posts accepted the award on behalf of Department of Posts.
The award citation says "Department of Posts has done a commendable job in reaching every citizen of India with its path-breaking innovations. There has been a major transformation in Department of Posts’ manpower development, whereby both the front and back office staff and the entire personnel make sincere efforts to understand and address customer's needs, respond to their inquiries/complaints and provide efficient and reliable services with a good degree of enthusiasm."
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